I checked the COM add-ins, only thing listed was MapPoint Office Add-In.
Tried disabling that, restarting Visio, still crashed on exit. Checked
new system - so I Accepted the EULA for it, and it ran fine.
Got back into Visio, still crashing on exit. Thanks for your help.
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One thing that I noticed is that the problem report Status is "Not
Reported" - it's always helpful for us to get these problem reports, so if
you are able to (internet connected, corporate policies permit it, etc.)
report them, we all gain from the knowledge. In this case, I can see tsome
other reports that have similar characteristics, but none have been nailed
down yet as to a known cause.
My suggestion is to try a few things to repair the install status of your
Visio and Mappoint bits first. You can generally launch the maintenance
mode from the Control Panel list of installed applications. First - close
all applications on the system. Then open the Control panel list of
applications, and highlight Visio, select Change, and follow the prompts to
Repair. Then follow the same process for Mappoint. After these complete
launch Visio and Activate it (it will probably respond that you have
already activated). Then create a test drawing and exit Visio - see what
happens. If you see the same issue - Send the report to Microsoft. (No
personal information is included in these reports)
If that does not help, then the next step would be to uninstall the
Mappoint addin. If necessary, you may need to remove it first, using the
manage COM Addins dialog in Visio. Then test Visio again, and see if you
are able to close the program without the error.
If neither of those helps, then you can follow your plan of removing Visio
completely, and re-installing (including re-applying SP2). I would suggest
that you remove Mappoint at the same time, and reinstall incrementally to
see where things go wrong (if they do). You should consider contacting
technical support if more intensive troubleshooting is needed. You can
http://www.microsoft.com/services/microsoftservices/srv_support.mspx
Barb Way
Product Support - Visio
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.
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\viewkind4\uc1\pard\f0\fs20 One thing that I noticed is that the problem report Status is "Not Reported" - it's always helpful for us to get these problem reports, so if you are able to (internet connected, corporate policies permit it, etc.) report them, we all gain from the knowledge. In this case, I can see tsome other reports that have similar characteristics, but none have been nailed down yet as to a known cause.
\par
\par My suggestion is to try a few things to repair the install status of your Visio and Mappoint bits first. You can generally launch the maintenance mode from the Control Panel list of installed applications. First - close all applications on the system. Then open the Control panel list of applications, and highlight Visio, select Change, and follow the prompts to Repair. Then follow the same process for Mappoint. After these complete launch Visio and Activate it (it will probably respond that you have already activated). Then create a test drawing and exit Visio - see what happens. If you see the same issue - Send the report to Microsoft. (No personal information is included in these reports)
\par
\par If that does not help, then the next step would be to uninstall the Mappoint addin. If necessary, you may need to remove it first, using the manage COM Addins dialog in Visio. Then test Visio again, and see if you are able to close the program without the error.
\par
\par If neither of those helps, then you can follow your plan of removing Visio completely, and re-installing (including re-applying SP2). I would suggest that you remove Mappoint at the same time, and reinstall incrementally to see where things go wrong (if they do). You should consider contacting technical support if more intensive troubleshooting is needed. You can drill into the Services offerings on the Support web site here : http://www.microsoft.com/services/microsoftservices/srv_support.mspx
\par
\par
\par Barb Way
\par Product Support - Visio
\par Microsoft Corporation
\par This posting is provided "AS IS" with no warranties, and confers no rights.
\par
\par }
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Post by thedogwarriorThanks very much for your post & suggestions, I'll try the Repair route
first, then move on to Uninstall/Reinstall if that doesn't work.
As for the status of the report, 90% of the time, I do submit the problem
online and check for a solution, but as I get no feedback from clicking that
option from *this* problem, I've stopped doing that.
With other Vista issues, I've gotten a suggestion to download an updated
device driver, or hit the manufacturer's website to check for an app update,
but with this particular issue, when I click on the link to submit the
problem online, the dialog simply goes away...
Thanks.
Post by r***@gmail.comI have the exact same problem - without using Mappoint. Did reloading
help out?
Post by unknownI ran into the same problem today. I do not have any COM Add-ins defined, but the suggestion at http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.visio.general&tid=038611bd-01e3-4e4f-ae03-e9e0c2a70809&cat=en_US_d02fc761-3f6b-402c-82f6-ba1a8875c1a7&lang=en&cr=&sloc=en-us&m=1&p=1
(Visio Tools->Options/Security, disable COM Add-ins) seems to have bypassed the problem.
Submitted via EggHeadCafe
Excel Tips: Net Present Value (NPV) and Internal Rate of Return (IRR)
http://www.eggheadcafe.com/tutorials/aspnet/e426181a-90f1-4bdb-a58a-ef76c7e7cc85/excel-tips-net-present-value-npv-and-internal-rate-of-return-irr.aspx