Check to see if you have a Visio AutoRecover INI file (*.ini) in either the
Visio folder under either ..\Application Data\Microsoft or ..\Local
Settings\Application Data\Microsoft. In Visio 2003 the file will be named
'AutoRecover11.ini'. If you find that file, exit Visio, then either rename,
move, or just delete the *.ini file and start Visio again to see if you
still get the problem.
Visio 2003 and 2007 INI file location on Windows XP:
-<drive letter>:\Documents and Settings\<username>\Local
Settings\Application Data\Microsoft\Visio
Visio 2002 INI file location on Windows XP:
-<drive letter>:\Documents and Settings\<username>\Application
Data\Microsoft\Visio
In Vista, the Documents and Settings folder is called Users.
More info on AutoRecovery in Visio:
829239 How to turn on AutoRecovery in Visio
http://support.microsoft.com/default.aspx?scid=kb;EN-US;829239
Best Regards,
Aaron Rykhus, MCP, MCDST
Online Support Engineer
Microsoft Corporation
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This posting is provided "AS IS" with no warranties, and confers no rights.